RingCentral seems to be a hit or miss for some folks. Online reviews are all over the place.
Trustpilot: Not Everyone’s a Fan
On Trustpilot, RingCentral gets a thumbs down from a lot of reviewers (only 2.4 out of 5 stars!). Some people like that it works on all their devices, but others say their calls don’t even ring through! They also complain about bad customer service and getting scam calls. Not a good look!
Reddit: User Beware?
People on Reddit aren’t much happier. They’ve been charged the wrong amount, gotten stuck on hold with customer service forever, and had trouble switching their phone numbers over to RingCentral. Yikes!
But Wait, There’s More!
Not everyone hates RingCentral. Big name websites like Forbes and PCMag actually really like it! They say it’s easy to set up and makes calls and videos crystal clear. Reviewers on Gartner Peer Insights agree, saying the calls are smooth and RingCentral is simple to use.
The Final Verdict
RingCentral seems to be a gamble. Some people love it, and others can’t stand it. If you’re looking for great call quality and an easy-to-use system, it might be worth a try. But be prepared for some bumps in the road, especially with customer service and billing.
Frequently Asked Questions
Q: What did users appreciate about RingCentral?
A: Users have appreciated RingCentral for its high-quality audio and video call features, ease of use, and versatility across multiple devices.
Q: What are the common criticisms of RingCentral?
A: Some common criticisms of RingCentral include issues with customer service, billing problems, and difficulties in porting numbers from other service providers.
Q: What rating does RingCentral have on Trustpilot?
A: RingCentral has an overall rating of 2.4 out of 5 on Trustpilot, indicating a mixed response from its user community.
Q: What are some credible sources to find reviews on RingCentral?
A: You can find credible reviews from actual users of RingCentral on various platforms such as Trustpilot, Reddit threads, Forbes, PCMag, Gartner Peer Insights, ConsumerAffairs, and GetVoIP.